Information Technology Services

Lake Washington Institute of Technology
11605 132nd Avenue NE
Technology Center, Room T318
Kirkland, WA 98034

Student Technology Resources

Visit the Student Help Desk for information on how to login to LWTech Email, Create and Dreamspark accounts, FAQ's and more!

Employee Technology Resources

For assistance with IT related items visit our FAQ page or submit a Help Desk ticket. (see below)

Submit Help Desk Ticket

For Employees

For Students

Submit Ticket to Help Desk for IT and Media related issues.

Media Services Event Setup
(login with your lwtech credentials)

(425) 739-8100, ext. 8603
Hours: 6:30 am - 6:00 pm.

Submit Ticket to Student Help Desk

(425) 576-5865

Visit Student Help Desk website for location/hours and FAQ's.

Information Technology Contacts

Mike Potter Executive Director T318 739-8387
Josh Nesbit Director T318 739.8259
Mark Olczyk Network Administrator T318 739-8413
Leif Otterholt Computer and Network Maintenance Technician T318 739-8253
Jeff Steffens Computer and Network Maintenance Technician T318 739-8265
Helen Sun Computer and Network Maintenance Technician T318 739-8260
Jacob Kukuk SharePoint Administrator/Developer T318 739-8350
Annie Davis Media Technician T311D 739-8226
Rhonda DeWitt Help Desk Technician T318 739-8175
Nathan Holland Help Desk Technician T318 739-8430
Henry Lowery Student Workstudy T318
Chris Northcutt Student Workstudy T318
Trace McCormack Student Helpdesk 2nd floor of library 576.5865
Michael Wheeler Student Helpdesk 2nd floor of library 576.5865



Information Technology Advisory Group

The Information Technology Advisory Group (ITAG) functions as a policy review committee for information technology-related issues facing LWTech and the greater college community. The group meets at least three times per year to review current policy and discuss new issues brought up by community concern, regulatory change, or technology advancement. Recommendations for change are forwarded to College Council for review and eventual adoption. Membership is open to all. For more information, please contact Mike Potter, Executive Director, at (425) 739-8387 or via email.

Student Help Desk

The Student Help Desk is available to assist any student who needs help with technology.