Student Help Desk

Services Provided
  • Wireless
  • Student E-mail
  • Office 365
  • OneDrive
  • Lync
Contact Information
Hours: Mon-Fri
Location: 2nd floor of the library
Phone: 425-576-5865
Student Discounts

Student discounts are offered at various locations.

You can view more details about available discounts here.

Computer Discounts
  • Apple
  • Microsoft
  • Best Buy
  • Western Digital
  • Sony
  • Adobe
  • AutoDesk
General Student Discounts
  • Amazon
  • AT&T
  • T-Mobile

Frequently Asked Questions

  • How do I set up my email/computer login? 

You can set up your email and computer login by following the directions provided here.

  • How do I install Office 2013?

Follow the directions here to install Office 2013.
Note to MAC users:  Office 2013 is not compatible with MAC; however, you can still install Office 2011 by following the above directions.

  • I forgot my student email password...

You can log in at myLWTech using your SID and PIN to view your student email address and change your password.
Your PIN is your date of birth formatted as MMDDYY. (ex Mar 24, 1992 is 032492)If you can't log in to myLWTech, contact enrollment services at 425-739-8104.

  • I can't log into canvas.

Your login for canvas is your Student ID and the first 6 letters of your last name.
To reset your password, click "Don't know your password?" at the Canvas login screen. When it asks for your email, you must type in your student email address.
An email will be sent to your student email.
Click the link in that email that says "Click here to set a new password"
Type in your new password.

  • I can't log onto myLWTech.

Log in using your Student ID and your PIN.
Your PIN is your date of birth formatted as MMDDYY. (ex Mar 24, 1992 is 032492)
If you still can't log in to myLWTech, contact Enrollment Services at 425-739-8104.

  • How do I create my account? 

Follow the directions here

  • How do I activate Office 2013?

Follow the directions here