| Mon. | 7 a.m to 7 p.m. |
| Tues. | 7 a.m to 7 p.m. |
| Wed. | 7 a.m to 7 p.m. |
| Thurs. | 7 a.m to 7 p.m. |
| Fri. | 7 a.m to 7 p.m. |
The Information Technology Services (ITS) at Lake Washington Institute of Technology (LWTech) provides IT services and help for LWTech students and employees. Information for how to submit help requests for students and employees can be found below.
Login with the format (do not use lwtech\):
The IT Student Help Desk offers technical support services, conviniently located inside the Enrollment Services area, adjacent to the Information Desk in West Building, W201. A full-time student led service is offered to all currently enrolled LWTech students.
Monday-Friday, 8:30 a.m. to 4:30 p.m.
West Building, W201
Monday-Friday, 4:30 p.m. to 7 p.m.
Technology Center, T318
IT Services provides help via Help Desk tickets to LWTech employees.
| Staff Name | Position | Location | Phone Number |
|---|---|---|---|
| Chris McLain | Chief Information Officer | T318 | (425) 739-8138 |
| Jeff Steffens | Director | T318 | (425) 739-8265 |
| Michaux Farrington-Love | System Administrator | T318 | (425) 739-8413 |
| Javed Masood | Developer/Database Administrator | T318 | (425) 739-8350 |
| Saul Liutkus | IT Services Technician III | T318 | (425) 739-8253 |
| Helen Sun | IT Services Technician II | T318 | (425) 739-8260 |
| Rory Bedford | IT Services Technician II | T318 | (425) 739-5835 |
| Daniel Miller | IT Services Technician II | T318 | (425) 739-8100 x8745 |
| Annie Draper | Help Desk Technician | T318 | (425) 739-8226 |
| Kelly Terrell | Helpdesk Technician I | T318 | (425) 739-8140 |
Business Hours
Mon-Fri, 7:30 a.m. to 4:30 p.m.
Campus Hours
Mon-Fri, 6 a.m. to 10 p.m.
Sat, 6 a.m. to 6 p.m.