Information Technology Services
The Information Technology Services (ITS) at Lake Washington Institute of Technology (LWTech) provides IT services and help for LWTech students and employees. Information for how to submit help requests for students and employees can be found below.
Webmail Login
Login with the format (do not use lwtech\):
- Username: first.last@lwtech.edu
- Your LWTech password
IT Services Help Desk
The Help Desk may also be reached by telephone at: (425) 739-8100 x8603 and by email at: helpdesk@lwtech.edu.
For Students
The Help Desk may also be reached by telephone at: (425) 739-8100 x8603 and by email at: helpdesk@lwtech.edu.
For Employees
IT Services provides help via Help Desk tickets to LWTech employees.
IT Services Staff
| Staff Name | Position | Location | Phone Number |
|---|---|---|---|
| Chris McLain | Chief Information Officer | T318 | (425) 739-8138 |
| Jeff Steffens | Director | T318 | (425) 739-8265 |
| Javed Masood | Developer/Database Administrator | T318 | (425) 739-8350 |
| Dave Tucker | System Administrator | T318 | (425) 739-8100 x8413 |
| Lauren Heller | CTC Link Project Manager | T311D | (425) 739-8116 |
| Kaytlyn Hoch | Business Applications Manager | E215A | (425) 739-8408 |
| Colby Meehan | Finance Business Analyst | E143 | (425) 739-8100 x8599 |
| Dexter Smith | Financial Aid & Student Financials Business Analyst | E143 | (425) 739-8100 x8662 |
| Sam El Sayed | Human Resources Business Analyst | E143 | (425) 739-8100 x8482 |
| Robin Desilet | Campus Solutions Business Analyst | E143 | 425) 739-8100 x8725 |
| Jonathan Eren | Database Developer | T318 | (425) 739-8192 |
| Hrant Melkumyan | IT Services Technician II | T318 | (425) 739-5835 |
| Jesse Bourgeois | IT Services Technician II | T318 | (425) 739- 8374 |
| Trista Bender | Helpdesk Technician | T318 | (425) 739-8226 |
| Kelly Terrell | Helpdesk Technician | T318 | (425) 739-8140 |
