Information Technology Services
The Information Technology Services (ITS) at Lake Washington Institute of Technology (LWTech) provides IT services and help for LWTech students and employees. Information for how to submit help requests for students and employees can be found below.
Webmail Login
Login with the format (do not use lwtech\):
- Username: first.last@lwtech.edu
- Your LWTech password
IT Services Help Desk
The Information Technology help desk is open virtually during our campus closure from 7a.m. to 5 p.m.
Please call (425) 576-5865 to talk to a LWTech IT staff member.
*No walkup service is available without an appointment.
For Students
During remote operations, the Student Help Desk is not available. Please contact Information Technology help desk by calling (425) 576-5865 or emailing helpdesk@lwtech.edu.
For Employees
IT Services provides help via Help Desk tickets to LWTech employees.
IT Services Staff
| Staff Name | Position | Location | Phone Number |
|---|---|---|---|
| Chris McLain | Chief Information Officer | T318 | (425) 739-8138 |
| Jeff Steffens | Director | T318 | (425) 739-8265 |
| Javed Masood | Developer/Database Administrator | T318 | (425) 739-8350 |
| Tucker, Dave | System Administrator | T318 | (425) 739-8100 x8413 |
| Lauren Heller | CTC Link Project Manager | T311D | |
| Jonathan Eren | Database Developer | T318 | (425) 739-8192 |
| Saul Liutkus | IT Services Technician III | T318 | (425) 739-8253 |
| Hrant Melkumyan | IT Services Technician II | T318 | (425) 739-5835 |
| Robyn Peak | IT Services Technician II | T318 | (425) 739-5835 |
| Kelly Terrell | Helpdesk Technician | T318 | (425) 739-8140 |
