| Mon. | 7 a.m to 7 p.m. |
| Tues. | 7 a.m to 7 p.m. |
| Wed. | 7 a.m to 7 p.m. |
| Thurs. | 7 a.m to 7 p.m. |
| Fri. | 7 a.m to 7 p.m. |
The Information Technology Services (ITS) at Lake Washington Institute of Technology (LWTech) provides IT services and help for LWTech students and employees. Information for how to submit help requests for students and employees can be found below.
Login with the format (do not use lwtech\):
The Information Technology help desk is open virtually during our campus closure from 7a.m. to 7 p.m.
Please call (425) 576-5865 to talk to a LWTech IT staff member.
The IT Student Help Desk offers technical support services, conveniently located inside the Enrollment Services area, adjacent to the Information Desk in West Building, W201. A full-time student led service is offered to all currently enrolled LWTech students.
Monday-Friday, 8:30 a.m. to 4:30 p.m.
West Building, W201
Monday-Friday, 4:30 p.m. to 7 p.m.
Technology Center, T318
IT Services provides help via Help Desk tickets to LWTech employees.
| Staff Name | Position | Location | Phone Number |
|---|---|---|---|
| Chris McLain | Chief Information Officer | T318 | (425) 739-8138 |
| Jeff Steffens | Director | T318 | (425) 739-8265 |
| Michaux Farrington-Love | System Administrator | T318 | (425) 739-8413 |
| Javed Masood | Developer/Database Administrator | T318 | (425) 739-8350 |
| Lauren Heller | CTC Link Project Manager | T311D | |
| Saul Liutkus | IT Services Technician III | T318 | (425) 739-8253 |
| Hrant Melkumyan | IT Services Technician II | T318 | (425) 739-5835 |
| Robyn Peak | IT Services Technician II | T318 | (425) 739-5835 |
| Annie Draper | Helpdesk Technician | T318 | (425) 739-8226 |
| Kelly Terrell | Helpdesk Technician | T318 | (425) 739-8140 |
Business Hours
Mon-Fri, 7:30 a.m. to 4:30 p.m.
Campus Hours
Mon-Fri, 6 a.m. to 10 p.m.
Sat, 6 a.m. to 6 p.m.