Information Technology Services


The Information Technology Services (ITS) at Lake Washington Institute of Technology (LWTech) provides IT services and help for LWTech students and employees. Information for how to submit help requests for students and employees can be found below. 

Login and Password Support

IT Services Help Desk

For Employees & Students

IT Services provides help via Help Desk tickets to all of the LWTech community.

Submit a Help Desk Ticket

IT Services Staff

Staff Name Position Location Phone Number
Chris McLain Chief Information Officer T318 (425) 739-8138
Jeff Steffens Director T318 (425) 739-8265
Javed Masood Developer/Database Administrator T318 (425) 739-8350
Scott, Fielding System Administrator T318D (425) 739-8413
Nihro Abdel Network Systems Engineer T313 (425) 739-8253
Kaytlyn Hoch Business Applications Director E215A (425) 739-8408
Krystal Blair Business Applications Coordinator T313 (425) 739-8100x8507
Robin Desilet IT Training Coordinator E143 425) 739-8100 x8725
Jonathan Eren Database Developer T318 (425) 739-8192
Hrant Melkumyan IT Services Technician II T318 (425) 739-5835
Jesse Bourgeois IT Services Technician II T318 (425) 739- 8374
Kelly Terrell Helpdesk Technician T318 (425) 739-8140

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