Employees

Navigation

LionsLink Powered by ctcLink is a self-service cloud-based software that provides a set of common, mobile-friendly tools for students and staff to manage college business online, such as enrolling for classes, managing budgets, processing payroll, and other college business. 

Log-in to LionsLink

Classic View Login

Security Permissions

The ability to do most things within LionsLink require specific security permissions and navigation access.

  • If you are unable to complete a task you should be able to, please connect with your supervisor.
  • If you are unable to resolve the issue, please submit an ITS help desk ticket.

New Employees

Employee Account Activation

  • Activate your account to get started in LionsLink powered by ctcLink. 
    • Please note: If you have already received a ctcLink ID number from another college, you do not need to activate your account or receive a new number. The ctcLink ID number you already have is what you will use at LWTech.
  • You can look up your Employee ID with LWTech's LionsLink Student & Employee ID Look up tool.

Employee Account Activation Instructions

  • Step 1
  • Step 2
    • Select Activate Your Account link at the bottom of the page
  • Step 3
    • Select OK to be redirected to the ctcLink Activate Your Account Page.
  • Step 4
    • On the Activate Your Account page, enter your legal name and date of birth in the fields provided and select Submit.
    • In the ID Type box: 
      • Leave the drop down set to *ctcLink ID (new) and enter your new Employee ID number (EMPL ID) you received through email.
    • If you were an employee at LWTech prior to February 28th 2022, you can also activate your account by changing the drop down to *SID (old) and entering in your SID number in the box that follows.
  • Step 5
    • On the Set Your Password page:
      • Enter your LWTech employee email address.
      • Review the account recovery options. Enter a phone number for text and one phone number for voice (can be the same if phone number receives text messages).
      • Set your password based on the requirements listed. Verify your password.
      • Select the Submit button.
  • Step 6
    • From the pop-up window, make note of your Employee ID Number. It will not display again. Select the OK button.
  • Step 7
    • When the Account Activation confirmation message displays, close the browser to complete the process.
  • You're done! You have successfully activated your LionsLink (powered by ctcLink) account!

Classic View Login

Employee MFA Log-in Directions

Before getting started:

  • After you activated your account, make sure that you closed your web browser (including all open tabs ).
  • We suggest using Chrome or Firefox as they are the preferred web browsers. 
  • Ensure that pop-up blockers are disabled. 

Step 1

Go to the LionsLink/ctcLink sign on page.

  1. Enter your 9-digit LionsLink/ctcLink ID number into the ctcLink ID field and select Next.
  2. Enter your password into the Password field and select Verify. 

Step 2

A Verify it's you with a security method pop-up message appears.

  1. Select Phone to verify your identity. 
    1. When you get into LionsLink for the first time, you will not be able to use the Enter a Code, Get a Push Notification or Security Key (YubiKey) options. Please see the Setting Up and Using Okta Verify or Security Key (Yubikey) sections below for more information on how to set up and use these verification methods on your computer or phone.
  2. The Verify with your phone pop-up message will appear. Select Receive a code via SMS to get a text message. 
    1. If you are unable to receive texts, you can choose Receive a voice call instead. 
  3. Enter the code you receive, then select Verify. 

Step 3

You are now logged into your Okta My Apps homepage. Select the ctcLink box to get to the ctcLink Gateway page. 

Step 4

Enter your password again and select Verify. 

Step 5

You are now logged into LionsLink/ctcLink and on the ctcLink Gateway page. 

Setting up and Using Okta Verify for Multi-Factor Authentication (MFA)

SBCTC recommends their staff use Okta Verify for ctcLink multi-factor authentication (MFA). Through the Okta Verify app, you can set up to receive a push notification or enter a code from an electronic device. Instructions for how to set up both are explained below.

Step 1

After logging into LionsLink powered by ctcLink. Select the Password Settings box on your My Apps Okta Homepage.

Step 2

In the Security Methods column of your Account page, select the Set up button to the right of Okta Verify.

Step 3

A pop-up notification will display. Please select the Set up button. 

Step 4

You will need to go through multi-factor authentication (MFA) one more time with the phone (text) security method before you can go to the next step in the process.

Step 5

Another pop-up notification will appear. Please follow steps 1 through 3 listed on the screen. Do not close this window, because you will need to scan the QR Code when requested.

Step 6

You can now select the Get a push notification (Okta Verify) security method the next time you log in to LionsLink powered by ctcLink.

To use this verification method, follow the steps below: 

  1. Select the Select button to the right of the Get a Push Notification Okta Verify on the Verify it's you with a security method pop-up window.
  2. If you do not see this as an option on your screen, it could be because you are not in an incognito or private window. ctcLink will default to the last used MFA option. Select Verify with something else and you will then see the pop-up window mentioned in step letter 'a'.
  3. Next the Get a Push Notification pop-up window will appear. Select Send push to get a notification sent to your electronic device.
  4. Select the Yes, It's Me button at the bottom of the Okta Verify push notification that was sent to your device. 
Step 7

Another option you can select through the Okta Verify app is to Enter a code. To choose this method select 'Select' to the right of Enter a Code Okta Verify.

Step 8

The Enter a code pop-up message will appear.

  1. Next go to the Okta Verify app on your electronic device.
  2. After pulling up your Okta Verify app, please select the picture of an eye.
  3. A six-digit code will appear. This will change every 30 seconds. The progress bar above the code indicates how much time is left until a new code is generated. 
  4. Enter the six-digit code in the Enter a Code from the Okta Verify app box and select Verify
  5. Now you are signed into your My Apps Okta Homepage. Select the ctcLink box, and you will reach the ctcLink Gateway page. 

Setting up and Using MFA Security Key (YubiKey) in LionsLink

If you don't have a device that can receive SMS (text) messages to be used for MFA, please stop by  the IT Help Desk to checkout a Security Key (YubiKey). A YubiKey is a small hardware authentication device that allows you to complete MFA by plugging it into your computers USB port and tapping it.

  1. After logging into LionsLink powered by ctcLink. Select the Password Settings box on your My Apps Okta Homepage.
  2. Under the Security Methods section, select the Set Up button next to Security Key or Biometric Authenticator.
  3. Enter your password and select Verify.
  4. You will need to verify that it is you with a security method.
  5. Once your identity has been verified, you will be on the Set Up Security methods page. Select the Set Up button under Security Key or Biometric Authenticator.
  6. Again, select the Set up button for Set up security key or biometric authenticator.
  7. A pop-up box appears for Security key setup. Select OK.
  8. On the Continue setup pop-up box, select OK.
  9. To continue setup, insert  your security key (YubiKey) into the USB port on your computer.
  10. Touch the "Y" circle button in the center of your YubiKey.
  11. Now you are signed into your My Apps Okta Homepage. Select the ctcLink box, and you will reach the ctcLink Gateway page. 
Using YubiKey as your MFA method
Step 1

Go to the LionsLink/ctcLink sign on page.

  1. Enter your LionsLink/ctcLink ID number into the ctcLink ID field.
  2. Enter your password into the Password field.
  3. Select the Sign in button.
Step 2

On the Verify it's you with a security method pop-up screen, Select Security Key or Biometric Authenticator as your authentication option.

Step 3

Insert  your security key (YubiKey) into the USB port on your computer.

Step 4

Touch the Y circle button in the center of your YubiKey.

Step 5

Now you are signed into your My Apps Okta Homepage. Select the ctcLink box, and you will reach the ctcLink Gateway page.

How-to Review or Update your Existing MFA Settings

Step 1

Sign in to LionsLink/ctcLink from the sign-on page and complete the MFA prompts. 

Step 2

After signing in, you'll land on the My Apps Okta homepage. In the upper-right corner, select your name, then choose Settings from the dropdown menu. 

Step 3

On the Account Settings page, go to Security Methods to review, add, or update your MFA options. 

Note: Additional multi-factor authentication resources can be found on the ctcLink Reference Center using the links below: 

Visit the LionsLink SharePoint page for training to help you get started in the system. You may be prompted to enter your LWTech credentials.

 

Depending on your job responsibilities, you may need to learn various Business Office processes such as purchasing, booking travel, dealing with college budgets, etc. Check with your supervisor to find out if you should enroll in the course and what sections should be reviewed. After some of the videos, there will be a mini quiz to check your understanding and grant you security access in the system. 

Business Office Canvas Training

Canvas Help

Information about how to log-in and use Canvas can be found on the eLearning website. 

For password and login issues, please contact Information Technology Services (ITS).

For assistance with using Canvas, send an email to elearning@lwtech.edu from your LWTech email account. If you're logged into Canvas, use the Help icon at left in the blue navigation bar and select Report a Problem.

Talk with your supervisor about additional LionsLink training that you will need specific to your job responsibilities. 

If you run into any security or system issues in LionsLink, submit a IT Help Desk ticket. 

 

All Employees

Visit the LionsLink SharePoint page to keep improving your skills in the system. You may be promoted to enter your LWTech credentials.

Faculty

Faculty Center Overview

In addition to the LionsLink SharePoint page review the faculty guide for instructions with viewing rosters, entering grades, and more! 

View Faculty Center How-Tos in Full Screen

Logging In
  1. Open a web browser, and go to the LionsLink (Powered by ctcLink) login page (LWTech.edu/ClassicView)
    • Tip: Preferred web browsers are Firefox or Chrome.
  2. Enter your ctcLink ID number, and click on the Next button. Then enter your Password and click on the Verify button.
    • Tip: If you forgot your password, click on Password Help to reset it. 
  3. Click on ‘Faculty Center’.
Faculty Center
  1. My Schedule is the default landing in Faculty Center.
  2. Below My Schedule you can access Class Roster
  3. Grade Roster is the place for Final Grades
  4. To view current and past contracts - Contract Info
My Schedule
  1. My Schedule is the default landing in Faculty Center.
    • View your schedule of classes - use the Change Term button to switch terms as needed
  2. You will want to use the Icons to help navigate
Grade Roster
  1. Below My Schedule you can access Grade Roster
    • Note: The Grade Roster is not activated until the grading time frame is open. Emails are sent to all faculty when grading is open.
  2. You will want to use the Icon to select the class
Submitting Final Grades
  1. From the Grade Roster, use the drop-down to assign a grade to each student
  2. Change Approval Status to Approved and click Save
  3. There is no confirmation issued to you after you’ve changed the Approval Status to Approved.

Note: After the Registrar’s official grade submission date deadline, you will see the word “Posted” next to the Approval Status field. 

Unsupported Features
  • Faculty should not use the Gradebook, Assignments nor Learning Management features in LionsLink.
Not Going Away
  • Use Canvas (our LMS) for gradebook, and assignments as you are now.
  • Legend remains the same for advising.
Locating Contract Info
  • Adjunct professors: The Contract Info page allows part-time instructors to view and accept (or reject) their quarterly teaching load contracts. 
  • Full-time faculty: use the Contract Info page to view and accept (or reject) a quarterly moonlight course contract.
    • Annual contract is still with HR as normal
Signing Contract
  1. Once your Dean has approved your quarterly contract, you will receive an email that it’s ready.
  2. Sign in to your Faculty Center, view your contract, and sign your contract by typing your initials and clicking Accept. 
Class Search

Using the Catalog Search functions inside Faculty Center you can search/view catalog data for all active courses in our system—even other schools that have already migrated to ctcLink. Should default to LWTech. 

Browse Course Catalog

This feature allows you to view when classes are Typically Offered during the year. 

Download Full Guide

 

IT Services Help Desk

ITS Help Desk Ticket

Don't hesitate to submit a IT Help Desk Ticket for any LionsLink questions or concerns. 

When you submit a ticket, please include the following information, so we can quickly address your issue.

  • Clear description of the issue and who is experiencing it
  • Screenshot of your entire browser window
  • Navigational path where you are experiencing the issue
  • Steps you have taken to troubleshoot the issue
  • Provide a SBCTC Quick Reference Guide (QRG) if available