Self-Help and How-to Guides

LWTech students and employees can access easy-to-follow directions for commonly used IT applications. You can access our comprehensive collection of step-by-step guides to enhance your experience at LWTech. If you require additional support, we encourage you to submit a Help Desk Ticket for prompt assistance.

Students
Employees

Steps to Get Started

Account Setup

Please Note: It can take 24 to 48 hours or longer for your account to be set-up after you receive your college welcome letter. Thank you for your patience.

Confirm your Student ID Number and Username
Activate your LionsLink powered by ctcLink Account
1. Follow the instructions under Log-in Options and the Start here! One time only heading.
2. Note: Starting November 15th, all students must now complete Multi-Factor Authentication (MFA) to increase account security. Follow the MFA Setup Directions for LionsLink for step-by-step directions.
Change your LWTech Password
1. Note: You must have a secondary email OR cell phone number listed in LionsLink powered by ctcLink to reset your password. Follow the guide Update Contact Information (Email/Phone) to add additional contact information to your LionsLink account.
Set Up your Okta Dashboard
Connect to Campus Computers or Connect to Campus Wi-Fi

Get Started Frequently Asked Questions

Okta (new dashboard to access LWTech IT Apps)/Webmail/Canvas Login
- Username: s-first.last@lwtech.edu
- Your LWTech password
LionsLink (aka ctcLink) Login
- 9-digit ID number
- ctcLink password
Campus Computer Login
- Username: s-firstname.lastname
- Your LWTech password

Your LWTech password expires every 90 days for security purposes. If needed, reset your password.
Review the Get Started how-to guides above.
Submit a Help Desk Ticket.
Visit the Help Desk in the Technology Center, Room T318.
Call the Help Desk at 425-576-5865.

Access

Okta Dashboard

At LWTech we have a handy, easy-to-use dashboard where you can access all of the IT applications you use on a daily basis (Canvas, school email, LionsLink, etc.) from one place.