Self-help and How-to Guides

Instructional Self-Help and How-to Guides for LWTech Students and Staff

Get help on common LWTech Information Technology questions. For further assistance you can submit a Help Desk Ticket. 

Browsers

• Clear Browser Cache, Cookies, and History
• Chrome Browsers - Using Incognito and Pop-Up Blocker
• Firefox Browsers - Using Incognito and Pop-Up Blocker

Canvas

• Logging Into Canvas

Computers

• Logging Into a Computer

Email

• Logging Into Webmail
• Forwarding Your Email
• Managing Email Rules in Webmail

LionsLink Powered by ctcLink

• LionsLink Student Help
• LionsLink Employee Help
• LionsLink Main Webpage

New Student Welcome Documents 

• Logging into Campus Computers - English
• Logging Into Student Email - English
• Logging Into Canvas - English

Microsoft Teams (Virtual Meetings)

• Microsoft Teams Meetings How-to Guides

MyLWTech

• Logging into MyLWTech

Phones (Yealink)

• All Phone Help Guides
• Basic User Guide
• Contact Center Agents
• User Login and Password Changes
• Voicemail Recording Process
• NEW Web Phone Set Up 

Remote Access

• VPN AnyConnect Installation and User Guide for PC
• VPN AnyConnect Installation and User Guide for MAC
• Citrix Installation and User Guide for PC

Software Licenses and Third Party Websites

• Create and Access Your LinkedIn Learning (formerly Lynda.com) Account
• Adobe Shared Device License