Setting Up LWTech Okta

At LWTech we have a handy, easy-to-use dashboard where you can access all of the IT applications you use on a daily basis (Canvas, Microsoft Outlook, LionsLink, etc.) from one place. Watch the video or follow the steps below to get started using your Okta Dashboard.

Account Set Up

Account Set Up Video Directions

Account Set Up Written Directions

1. Please type lwtech.okta.com in your web browser address bar to get started.
   
   
2. You will be directed to the new Okta Portal Sign In page. Your username will be the same as it is now. Visit the LWTech IT webpage if you are unsure of your login information.
   
   
3. Next, you will need to select the Set Up button for  Phone to access Okta and/or recover your account.
   
4. To set up phone authentication, select if you would like to receive the verification by SMS (text) or voice call. Then add your phone number and select the button Receive a code via SMS (or Voice Call).
   
   
5. Enter the code you received on your phone and select Verify.
   

Okta Verify (Employees Only)

At LWTech all employees will need to set up Okta Verify for security purposes. If you are unable to do so, (for example, you do not have a phone that can be used for authentication) please reach out to LWTech IT for additional assistance.  

Please note: If you were timed out, you will not be able to set up Okta Verify following the steps below. Instead, follow the directions titled Setting up Okta Verify from the Dashboard at the end of these instructions. 

Okta Verify Written Directions

1. Please type lwtech.okta.com in your web browser address bar to get started.
2. You will be directed to the  Okta Portal Sign In page. Enter your LWTech email/username. Your username will be the same as it is now. Then select Next.
   
   
3. Enter your LWTech password. Select Verify.
   
   
4. You will need to verify that it is you with a security method.
   
5. Select the Set Up button under Okta Verify.
   1. Note: Do not set up YubiKey Authenticator unless directed to do so by IT. If you do not have a phone that can be used for authentication, please reach out to LWTech IT for additional assistance.
      
      
6. To verify your account, select either Password or Phone option.  You will be prompted to enter your password, or the code you receive on your phone.
   
   
7. A Set Up Okta Verify page will display with a QR code. Do not close this window because you will need to scan the QR code when requested.
   
   
8. Open the Okta Verify app on your mobile device. You will need to download the Okta Verify app from the App Store (iPhone and iPad) or Google Play (Android devices) if you do not already have it. 
9. Once on the Okta Verify App, select Organization on the Choose Account Type page.
     
   1. Tip: If you already have a ctcLink account through Okta Verify, you will need to select the plus button to add an additional account type for LWTech Okta. You will have two accounts in Okta Verify (ctcLink and LWTech Okta).
      
      
10. Locate the QR code on your computer screen. Then select Yes, Ready to Scan.
    
    
11. You will receive a confirmation page if your account was successfully added. Select the Done button.
    
    
12. Now on your Okta Verify app, you should see the LWTech Okta account added. 
    1. Tip: You may have two accounts if you also previously added your LionsLink powered by ctcLink account.
       
       
13. After scanning the QR code, you will be back on the Set up security methods page. Do not set up YubiKey Authenticator unless directed to do so by IT. Select the button Set up Later.
    
    
14. Optional: You have the option to add an additional secondary (personal) email as an account recovery option. Select Finish to continue.
    
    

Okta Dashboard

1. You are now on the LWTech Okta dashboard where you can access all of the IT applications you use on a daily basis (Canvas, Microsoft Outlook, LionsLink, etc.) 
   
   
2. Tip: If you want to access LionsLink powered by ctcLink from the Okta dashboard, you will need to download the Okta plug-in for every browser you use (Chrome, Firefox, etc.). Follow these instructions:
   1. At the top of the dashboard, there is a prompt to Install the Okta plugin or you will also receive a prompt when trying to access LionsLink through the dashboard tile. Select Install.
      
      
   2. Add the plug-in from your browser's extension store/downloads.
   3. Refresh the page that your dashboard is on.
      
      
   4. On the dashboard, select the LionsLink tile and follow the prompts to complete login.
      
      

Setting Up Okta Verify from the Dashboard

If you were unable to successfully set up Okta Verify earlier (for example if you were timed out), follow the directions below to set up Okta Verify through the dashboard.

1. Log into the Okta Dashboard at lwtech.okta.com.
   
   
2. Once on the Okta Dashboard, select the caret icon in the upper right-hand corner (next to your name/account information) to expand the menu options.
   
   
3. Select Settings from the drop-down menu.
   
   
4. You will now be on your Account settings page. On the right-hand side, under Security Methods, select the Set up button next to Okta Verify.
   
   
5. You will need to verify that it is you with a security method and enter your password.
   
   
6. Once your identity has been verified, you will be on the Set Up Security methods page. Follow the earlier Okta Verify directions to complete Okta Verify set up.